Recall Update 1/27

Latest info regarding Accelerator Pedal Recall (1/27/10)
We at Wesley Chapel Toyota are committed to providing our customers with the most accurate and up-to-date information available with regards to Toyota’s recently announced voluntary recall on certain gas pedals. According to USA Today (1/27), To date, Toyota has recorded a total of only eight reports of sticking pedals among 2.3 million vehicles affected. The report states, “The problem appears only with age and wear.” While by no means a common problem, this recall is a testament to Toyota’s dedication to their philosophy of “continuous improvement.” Below you will find information regarding which vehicles are affected, what vehicles are available for sale, and what to do if your vehicle is affected by the recall. We have also included a toll free hotline number to help answer any questions not covered here.

 

Wesley Chapel Toyota currently has 130 new and 100 pre-owned vehicles that are unaffected by the recall and available for sale. For sales info, call 813-407-5971

Below is a list of new vehicles that are unaffected by the announcement and are available for sale at Wesley Chapel Toyota:

  • Yaris
  • Prius
  • Corolla with VINs that begin with “JT”
  • Camry with VINs that begin with “JT”
  • Camry with VINs that begin with “4T1” AND are equipped with Denso accelerator pedals
  • Scion – All models
  • Venza
  • FJ Cruiser
  • Highlander with VINs that begin with “JT”
  • RAV4 with VINs that begin with “JT”
  • Land Cruiser
  • Sienna
  • 4Runner
  • Tacoma

 

Below is a list of new and used vehicles that are affected by the voluntary recall:

Avalon      VINs beginning with “4T1” MY 2005 – 2010
Matrix         VINs beginning with “2T1”                      MY  2009 – 2010
Tundra VINS beginning with “5TB”                      MY 2007 – 2008
Tundra VINS beginning with “5TF                        MY  2007- 2010
Sequoia VINS beginning with “5TD”                   MY 2008 – 2010
Camry VINS beginning with “4T4”  MY 2007- 2010
Camry VINS beginning with “4T1” with CTS accelerator pedal MY 2007- 2010
Corolla VINs beginning with “1NX” and “2T1”  MY 2009 – 2010
Highlander VINs beginning with “5TD”               MY 2010
RAV4 VINs beginning with “2T3”                       MY 2009 – 2010

 

To be clear, North American vehicles equipped with accelerator pedals manufactured by CTS are the only vehicles included in the stop sale and delivery.

All vehicles equipped with Denso produced gas pedal assemblies are unaffected regardless of where they were produced.

Determining whether the Camry is equipped with a CTS or Denso accelerator pedal can be done with a visual inspection without removing the pedal.  Denso pedals are constructed of all black plastic versus the CTS pedal which is made of metal.  The CTS pedals have shiny metallic components on both sides at the top of the arm which are clearly visible from the footwell. 

Frequently Asked Questions for the Sticking Accelerator Pedal Recall

If I am an owner of one of the affected vehicles, what action do I need to take?
Toyota is working quickly to prepare a correction remedy and will issue owner notifications in the near future. When that time comes, Wesley Chapel Toyota will be prepared to perform the necessary fix for you. No action is required at this time unless you feel you are experiencing this condition.  If you are experiencing this condition, immediately contact Wesley Chapel Toyota for assistance.       

What is the condition that has prompted Toyota to take this action?
In rare instances, there is a possibility that certain accelerator pedal mechanisms may, over time, mechanically stick in a partially depressed position or return slowly to the idle position.

What is the likelihood that my vehicle will experience this condition?
The incidence of this condition is rare and occurs gradually over a period time. It can occur when the pedal mechanism becomes worn and, in certain conditions, the accelerator pedal may become harder to depress, slower to return or, in the worst case, stuck in a partially depressed position. 

What should I do if I believe my vehicle is affected by this condition? I.e. I have noticed that my accelerator pedal is hard to depress, slow to return or is not smooth during operation.

The vehicle should be driven to the nearest safe location, the engine shut off and a Toyota dealer contacted for assistance.

 

What if you experience a sticking accelerator pedal while driving?
• Each circumstance may vary, and drivers must use their best judgment, but Toyota recommends taking one of following actions:
• If you need to stop immediately, the vehicle can be controlled by stepping on the brake pedal with both feet using firm and steady pressure.  Do not pump the brake pedal as it will deplete the vacuum utilized for the power brake assist.
• Shift the transmission gear selector to the Neutral (N) position and use the brakes to make a controlled stop at the side of the road and turn off the engine.
• If unable to put the vehicle in Neutral, turn the engine OFF. This will not cause loss of steering or braking control, but the power assist to these systems will be lost.

o If the vehicle is equipped with an Engine Start/Stop button, firmly and steadily push the button for at least three seconds to turn off the engine.  Do NOT tap the Engine Start/Stop button. 
o If the vehicle is equipped with a conventional key-ignition, turn the ignition key to the ACC position to turn off the engine.  Do NOT remove the key from the ignition as this will lock the steering wheel. 
 
What should I do if I still have questions or concerns?
If you still have questions or concerns that have not been addressed here, please contact the Toyota Customer Experience Center at 1-800-331-4331
The Toyota Customer Experience Center hours are:
Mon – Fri, 5:00 am – 6:00 pm PST
Sat, 7:00 am – 4:00 pm PST 

Or Visit www.toyota.com for more information

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One response to “Recall Update 1/27

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